DOVETAIL RELOCATION INTERNET PRIVACY POLICY

Our Commitment to Online Privacy

Dovetail understands you may have concerns about your privacy and data when using this website. We respect your privacy and we are careful to provide a secure website that protects your personal information in line with GDPR. This policy tells you how we accomplish that.

Information Gathered – How we Collect Information
We gather information about our website visitors to improve the standard of online information and relocation services we offer. We collect two forms of data: site visitor and personal data voluntarily provided.

Types of Data we collect

  1. Website Cookies

Cookies are small files of data generated by a website and saved by your web browser on your computer or mobile device. We use cookies to improve our website user experience and our services. The information they provide does not identify you personally and is not shared with or sold to third parties.

We use cookies to:

  • Identify which pages you visit
  • Remember your enquiry forms, contact forms and newsletter sign up forms
  • Remember whether you are logged on or not
  • Allow you to share our pages through social media platforms
  1. Google Analytics

We routinely gather data on this website’s activity to improve the site visitor experience. We therefore use a third-party service, Google Analytics, to provide data such as number of visitors and to record the behaviour of site visitors such as which website pages they visited. This data is used to help us improve our website. The information is numerical, anonymous and does not identify individuals using our site to us or Google.

  1. Mailing Lists

When you sign up for Dovetail’s UK Relocation Tips and Newsletter, you provide us with your name and email address and we use that information for the following reasons:

  • so that we can send you the information you requested
  • to contact you if we need to provide additional information
  • to check your satisfaction with the information and services we provide.

We use a third-party provider, Mailchimp, to deliver our newsletter. We use data provided by Mailchimp to improve our newsletter and communications. We do not share or trade our email list with other organisations. For further information please visit Mailchimp’s privacy policy. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails, newsletters or by contacting us on info@dovetailrelocation.com

  1. Site Visitor Data 

We collect site visitor data on an individual basis for the login areas requiring a user name and password – these are the protected areas of this website. We make every effort to ensure that these areas are secure.

Personal Information Data 
Dovetail collects personal information from visitors, provided voluntarily when they complete our online contact form, registration form and newsletter sign up form. The personal information collected includes:

Name
Phone number
Email address
Area of interest

This voluntary information you provide is used by Dovetail to respond to your request in the most efficient way.

Reasons for Gathering Information 

We collect information on this website for a variety of purposes.

Service development
Content improvement
Editorial and feedback
Marketing and promotional
Customising content and layout of our website
Statistical analysis of website visitors’ behaviour

Collection of Personal Information from Children 
This website is not directed toward children. Dovetail does not knowingly collect or post information from children under the age of eighteen (18).

Email 
To protect against, and to correct misunderstandings, Dovetail may monitor electronic communications conducted with us. We may occasionally send you marketing messages by email about our products and services.

If you don’t want to receive marketing email messages, let us know. Email us or use the form provided and type “Do Not Mail” in the subject field. We will remove the address from which you write us from our database and stop sending you email.

Hyperlinks 
This website may contain hyperlinks (links) to and from other websites. Those sites may have different privacy practices from the ones described here. Since this Internet Privacy Policy applies only to this website, remember to read the privacy statements of other Internet sites you visit.

Security of your personal data 
Dovetail works to ensure that our systems are secure and meet industry standards for security protection. We take every measure we can to protect your personal data but the internet is not a 100% risk-free environment and any data provided is at your own risk.

Access to your personal data

You have the right to view, edit or delete your personal data, which we hold. Please contact our data protection officer on info@dovetailrelocation.com  and we will fulfil your request within 1 month.

Right to Change our Internet Privacy Policy 
Dovetail reserves the right to change this Internet Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We recommend that you re-visit this Policy occasionally to learn of changes. By continuing to use our website you agree to our privacy policy.

We Want to Know 
We want to hear what you have to say about this website, our services and products, or any other topic you would like to discuss. Please use the contact form provided on the site.